Nice quote from Peter Brown at XTC last night.
We know more than we say.
We say more than we write.
Adds to the idea that communication should be face to face so that the receiver can find out more than the sender expects.
Posted by chrismatts at December 8, 2004 6:40 PMDavid Snowden mentioned those very words at the XPDay event recently in relation to 3rd generation KM systems. He explained that knowledge management should be more about creating an ecosystem for communication amongst individuals than simply allowing for storage of written content.
We learn a lot from sharing personal experience through stories.
Posted by: Chris Pilsworth at December 8, 2004 6:59 PM