Brian Marick has started a
new yahoo group for Customers etc.
This group is to serve those people whose role on an agile team is to guide the project. They're called, variously, "customers", "product owners", "business experts", "Goal Donors", etc. It's a really hard job, so this group is for those people to ask questions, share ideas, and describe their experiences.
A typical conversational thread might start with one customer saying, "I am having real trouble explaining my stories clearly enough that they're really 'done' when the programmers think they're finished. For example, <...>. What do other people do?" Then other people on other projects will share tricks of the trade.
This group isn't only for customers. Having worked with customers on past projects, programmers, testers, and managers can help other customers today. But this is not a group about customers; it's a group for them. The acid test for posting should be: "Will my words, read today, help some customer on some project do her job better?"
Thanks to Clark Ching for pointing this out on his blog
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