The Business Coach role is all about confidence. I have been ill recently and it has really knocked my confidence. I find it harder to do my role as a business coach and I find myself lapsing into the Business Analyst Role.
The business analyst traditionally focuses on documentation as their deliverable. The business coach aims for the much harder task of building knowledge in the project members.
As a business coach I normally try to stay in the "Dont Know/Don't Know" section of my
knowledge management model. This is uncomfortable as you are constantly working on the edge of your knwoledge where you are least confident in the material. It is easy to look a fool in this area. Because my confidence is lower than normal, I have been playing safe and staying with stuff I know well. As a result I have been spending most of my time in the "Know/Know" section.
It has taught me a valuable lesson though. It takes more courage to be a business coach than it takes to be a business analyst.
Posted by chrismatts at May 16, 2004 3:59 PM