Knowledge is information with context.
This is why the Agile Business Coach focuses on training rather than trying to store 'knowledge' in documents or knowledge management systems. Training establishes the information in context.
Think of all the times you have been given a document to read that explains the 'requirements'. This document either has too much information, or more frequently not enough. Developers then program blind. The Agile Business Coach focuses on building a shared context with the developer and the end users of a system.
Posted by chrismatts at December 22, 2003 12:39 PM